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Essential Dubai Phone Numbers and Emergency Contacts 2026
If you need urgent help in Dubai, three numbers matter most: 999 for Police, 998 for Ambulance, and 997 for Fire. This guide goes beyond a simple list and explains who to call, what to say, and how to prepare before driving around Dubai.
Written for visitors, residents, families, and rental car drivers, this page covers emergency services, hospitals, pharmacies, Dubai Airport, tourist police, consular support, roadside assistance, and practical steps to take during an accident or medical emergency.
Estimated reading time: 7 minutes
For Dubai visitors and rental car drivers
Important accuracy note
The core Dubai emergency numbers, including 999, 998, and 997, are official emergency numbers and should be saved before your trip.
Hospital, pharmacy, airline office, and consular contact numbers may change over time. For non-emergency services, always confirm the number directly with the official provider before visiting.
Main Dubai emergency numbers to save now
These numbers are available 24/7. Emergency operators in Dubai commonly support English and Arabic, and can direct your call to the right department when needed.
| Service | Number | When to call |
|---|---|---|
| Police emergency | 999 | Life-threatening danger, crime in progress, serious road accident, injury, immediate police help. |
| Ambulance / medical emergency | 998 | Sudden illness, injury, chest pain, breathing difficulty, unconsciousness, severe bleeding. |
| Fire department | 997 | Fire, smoke, gas leak, trapped person, building safety emergency. |
| Dubai Police non-emergency | 901 | Non-urgent police reports, minor incidents, general police questions, service inquiries. |
| Coast Guard / marine emergency | 996 | Beach, sea, boat, jet ski, or marine rescue incidents. |
| DEWA emergency | 991 | Electricity or water emergency, power outage, water leakage. |
| Directory assistance | 181 | Finding contact numbers for organizations and services. |
Simple rule: if you are not sure which department to call during a serious situation, call 999. The operator can guide you or transfer the case to the correct emergency service.
Fast answers for Dubai emergency contacts
What is Dubai Police number?
Call 999 for emergencies and 901 for non-emergency police services.
What is the ambulance number?
Call 998 for ambulance and urgent medical emergencies in Dubai.
What is Dubai fire emergency number?
Call 997 for fire, smoke, gas leak, or civil defence emergency.
Do emergency operators speak English?
Yes. Dubai emergency operators commonly support English and Arabic.
What to say when calling emergency services in Dubai
In an emergency, short and clear information helps the operator send the right support faster. Do not over-explain. Start with location, incident type, and risk level.
Use this simple script
- Your exact location: road name, hotel, landmark, parking area, building, or live map pin.
- What happened: accident, medical emergency, fire, theft, lost child, beach incident.
- How many people are involved: number of injured people, children, elderly passengers, or trapped people.
- Immediate danger: fire, traffic risk, unconscious person, bleeding, breathing problem, smoke, or gas smell.
- Your phone number: stay available in case the emergency team calls back.
For drivers: if you stop after an accident, move to a safe location only if it is safe and legal to do so. Turn on hazard lights, keep passengers away from traffic, and call the police or ambulance immediately if anyone is injured.
Driving in Dubai? Keep support within reach.
With a rental car, you are not dependent on taxis during late-night pharmacy runs, airport delays, hospital visits, or family emergencies. Meydan Car Rental provides practical mobility for visitors who want control over their schedule.
Roadside assistance and car breakdowns in Dubai
If your car breaks down in Dubai, your first priority is safety: move away from traffic, turn on hazard lights, and call for help. If you are driving a rental car, contact your rental company before arranging private recovery, unless there is an immediate danger.
| Situation | Who to contact | What to do |
|---|---|---|
| Rental car breakdown | Your rental company support line | Share your location, vehicle plate number, issue, and photos if requested. |
| Roadside assistance | 8004900 Verify before publishing | Use for non-emergency towing or technical assistance where applicable. |
| Minor accident, no injury | Dubai Police app or 901 | Get a police accident report. Insurance claims usually require it. |
| Accident with injury | 999 or 998 | Call emergency services immediately. Do not delay for paperwork. |
Hospitals and medical centres in Dubai
For urgent medical emergencies, call 998 or go to the nearest emergency department. The contact numbers below are useful for planned visits, follow-ups, and non-emergency inquiries.
Government hospitals
| Hospital | Area | Phone |
|---|---|---|
| Latifa Hospital | Oud Metha / Al Jaddaf area | 043000219 Verify |
| Dubai Hospital | Al Baraha / Deira | 045000219 Verify |
| Rashid Hospital | Oud Metha | 041000219 Verify |
Private hospitals
| Hospital | Area | Phone |
|---|---|---|
| American Hospital Dubai | Oud Metha | 043367777 Verify |
| Medcare Hospital | Al Safa 1 | 044079111 Verify |
| Zulekha Hospital | Al Nahda 2 | 042768866 Verify |
| Iranian Hospital Dubai | Al Wasl Road, Jumeirah | 043440250 Verify |
| Welcare Hospital | Garhoud | 042827788 Verify |
Tip for Persian-speaking visitors: Iranian Hospital Dubai may be easier for language comfort in non-critical cases. In a severe emergency, however, speed matters more than language. Call 998 or go to the nearest emergency department.
24-hour pharmacies in Dubai
Many major pharmacy chains in Dubai offer late-night branches, mobile apps, and delivery. For medicine delivery to hotels or apartments, Life Pharmacy and Aster Pharmacy are commonly used options.
| Pharmacy | Area / note | Phone |
|---|---|---|
| Ibn Sina Pharmacy | Bur Dubai / Al Mankhool | 043556909 Verify |
| Yara Pharmacy | Al Rigga, Deira | 042225503 Verify |
| Life Pharmacy | Multiple branches and delivery options | 043441122 Verify |
| Aster Pharmacy | Multiple branches and delivery options | Use official app or website Verify |
Dubai Airport contact numbers
For flight information, terminal assistance, lost baggage, and airport service questions, contact Dubai Airports or your airline directly.
| Service | Phone | Note |
|---|---|---|
| Dubai Airport flight information | 042166666 | Verify before publishing. |
| Terminal 1 | 042245555 | Useful for terminal-specific inquiries. |
| Terminal 2 | 042995999 | Useful for terminal-specific inquiries. |
If you are collecting a car after landing, see our
Dubai Airport car rental guide.
Important Dubai service numbers
| Service | Number | Use case |
|---|---|---|
| Tourist Police | 8004438 | Tourist-related safety support and police assistance. |
| Victim Support Programme | 8008989 | Support after crime or traumatic incidents. |
| Al Ameen | 8004888 | Confidential crime and safety reporting. |
| Dubai Foundation for Women and Children | 800111 | Support for women and children in crisis. |
| Consumer rights protection | 600545555 | Consumer complaints and commercial issues. |
| Consulate General of Iran in Dubai | 043444717 Verify | Passport loss, travel document support, consular services. |
Lost passport in Dubai? Report the loss to Dubai Police first and keep the report receipt. Then contact your consulate for replacement travel document guidance. The police report is usually required for next steps.
How to prepare before travelling to Dubai
Save key numbers
Save 999, 998, 997, 901, your hotel, your rental company, your travel insurance, and your consulate.
Keep offline access
Take screenshots or print the numbers. Do not rely only on mobile data or hotel Wi-Fi.
Install official apps
Dubai Police app, maps, airline app, pharmacy delivery app, and your rental company support contact are useful before you need them.
Know your location
When driving, note nearby exits, landmarks, mall names, hotel names, and parking zones. This makes emergency calls faster.
Why renting a car can make emergencies easier to manage
Many travel problems become harder when you depend completely on taxis or public transport: late-night pharmacy visits, sudden hospital trips, airport delays, child-related emergencies, or unexpected schedule changes.
- You can drive to the nearest hospital, pharmacy, hotel, or airport terminal without waiting for a ride.
- Families can keep documents, medicine, strollers, luggage, and spare clothes in one place.
- A professional rental company gives you a direct support channel for breakdowns, replacement cars, and accident instructions.
- For visitors staying outside central Dubai, a car gives better control during late hours and weekend traffic.
Meydan Car Rental helps visitors move around Dubai with insured vehicles, flexible rental options, and practical support, so your trip remains easier to manage even when plans change.
Need a reliable car for your Dubai trip?
Choose from economy cars, family SUVs, luxury cars, and vans with Meydan Car Rental. Keep your emergency contacts saved, drive safely, and enjoy Dubai with more independence.
FAQ: Dubai emergency numbers
What is the emergency number in Dubai?
The main emergency number for Dubai Police is 999. For ambulance call 998, and for fire emergency call 997.
What is the Dubai Police non-emergency number?
Dubai Police non-emergency number is 901. Use it for non-urgent reports, questions, and police service inquiries.
What should I do after a minor car accident in Dubai?
If there are no injuries and the accident is minor, use the Dubai Police app or call 901 to get a police accident report. Your rental company and insurance provider will usually need this report.
What should I do if someone is injured in a road accident?
Call 999 or 998 immediately. Share your exact location, number of injured people, and the nature of the injury. Do not delay emergency medical help.
Can I call Dubai emergency numbers in English?
Yes. Dubai emergency operators commonly support English and Arabic, and they are used to helping international visitors.
What is the UAE country code for calling Dubai from abroad?
The UAE country code is +971. When calling a Dubai landline from abroad, dial +971 and remove the first zero from the local number.
Editorial review standard
This guide is maintained for practical travel and driving safety in Dubai. The article prioritizes official emergency numbers, clear separation between urgent and non-urgent contacts, and real-world usefulness for visitors driving rental cars.
Before publication, verify all non-emergency contact numbers, especially hospitals, pharmacies, airline offices, and consular services, because these can change without notice.
